All new products carry the manufacter warranty support. Usually this is 12 months. We will always send the product back to the manufacturer when the product is in it's warranty period. All refurbished/pre-owned products carry a 3 month warranty.
Software (embedded or stand alone) is subject to the terms of the manufacturer in question and the relevant provisions of these terms and conditions. Customer will agree to the terms of the supplier in question. These terms are available for inspection by the customer at Network Hardware Trading and the latter will send them to the customer on request. If and insofar as the aforementioned terms of a manufacturer are for whatever reason deemed or declared to be inapplicable in the relationship between Network Hardware Trading and the customer, the customer will obtain a non-exclusive, non-transferrable license to use the software in question but will not be allowed to make any copies thereof, save where the Dutch Copyright Act expressly permits this.
RMA Procedure for Broken Products
We will contact our forwarding agent and make sure the package will be collected.
Important to know: Any goods returned to Network Hardware Trading without valid RMA number will most likely not be accepted by our warehouse staff.